Complaint in a hotel

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In this clip the student is taking part in a spoken interaction where he is complaining about facilities in the hotel during his stay on business. The teacher had designed this task following a module of work on hotels (doc, 79KB) based on Unit 2 of the the coursebook Contexte and the student had three days in which to prepare for the assessment. During the assessment he is only allowed access to the task and no other resources. The task must not be annotated in any way.