Shedding the outdated and erroneous stereotype of Britain as a
monolingual country will mean harnessing our existing talents as
well as providing opportunities for more people to develop their
language skills. CILT’s recent survey of community languages found
an astonishingly wide range of languages being spoken all over
Britain, not just in London. In Manchester, which will host some of
the Football, at least 129 languages are spoken, in Scotland there
are more than 106 languages. Even in Dorset, which will host
Sailing at Weymouth and Portland, 41 languages were recorded,
including Bengali, Nepali, Chinese and Turkish as well as European
languages. In the country as a whole at least 61 of these languages
are being taught to children, either in mainstream schools or in
classes organised by the communities themselves. There are
increasing opportunities to gain certification in a diverse range
of languages through Asset Languages
qualifications.
Employers can draw on these language skills to
improve service to customers and increase staff morale and
motivation. A study at Heathrow
airport showed how identifying and putting to use the languages
spoken by staff could be hugely beneficial in tackling the dual
challenge of a multicultural workforce serving a multicultural
clientele – and also improve relations with the local
community.