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Approved centre criteria
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Criteria
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Possible sources of evidence
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1.0
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The centre’s aims and policies in relation to NVQs are supported
by senior management and understood by the assessment team
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Documented quality procedures
Progress reports and staff updates
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1.1
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The centre’s access and fair assessment policy and practice is
understood and complied with by assessors and candidates
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Documented policies and procedures
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1.2
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The roles, responsibilities, authorities and accountabilities of
the assessment and verification team across all assessment sites
are clearly defined, allocated and understood.
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Documented quality assurance procedures
An organisational chart
Records of all assessment sites and personnel
CVs of the assessment team and internal verifiers
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1.3
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There is effective communication within the assessment team and
with the awarding body
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Staff handbooks and updates
Organisational charts
Minutes of meetings/dates of planned meetings. Records of
communication with the awarding body
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1.4
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Awarding bodies are notified of any changes that may affect the
centre’s ability to meet the centre approval requirements
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Notification of changes to the assessment team
Notification of changes to resources
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1.5
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Assessors and verifiers have sufficient time, resources and
authority to perform their roles and responsibilities
effectively
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A record of assessor/candidate allocation
Oral confirmation from assessors/verifiers
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1.6
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Information supplied to the awarding body for the purposes of
registration is complete and accurate
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Records of candidate entry/registration details and certificate
claims
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1.7
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Queries about the qualification specification, assessment
guidance or related awarding body material are resolved and
recorded
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Records of queries raised with awarding bodies
Record or minutes of queries raised with the internal
verifier
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1.8
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Candidate records and details of achievements are accurate, kept
up to date, securely stored in line with awarding body
requirements, and available for external verification and
auditing
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Candidate registration details
Candidate assessment records
Portfolios stored securely but available for access by IV and
EV
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1.9
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Requests are complied with for access to premises, records,
information, candidates and staff for the purposes of external
verification
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Data and information management systems
Candidate tracking systems
Assessment and internal verification records
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